Avoid the “Grandparent Scam”

What Is a Grandparent Scam?

A grandparent scam is a type of financial fraud in which a scammer impersonates a grandchild, close relative, or trusted contact who appears to be in an urgent crisis. The scammer pressures the victim to send money immediately, often before they have time to verify the situation.

Why Grandparents Are Targeted

Scammers often rely on a grandparent’s concern for their loved ones. They may use fear, urgency, and secrecy to pressure the person into acting quickly. These tactics are designed to make the situation feel real and prevent the victim from contacting others before sending money.

Warning Signs

Be cautious if you receive an unexpected urgent phone call from a family member, friend, or person claiming to represent them. Common red flags include:

• Claims of an accident, robbery, or arrest
• Pressure to act immediately
• Requests to stay on the phone or avoid calling anyone else
• Demands for money, gift cards, wire transfers, cryptocurrency, or account information
• Instructions to keep the situation secret
• Someone claiming to be law enforcement, an attorney, or another official without allowing you to verify their identity

How to Protect Yourself

Even as scam tactics become more advanced, there are steps you can take to protect yourself:

• Stay calm and do not rush into sending money.
• Hang up and contact the family member directly using a trusted phone number.
• Call another family member or friend to confirm the situation.
• Set up a family code word with loved ones.
• Contact your cellular carrier about call-blocking tools.
• Verify anyone claiming to be law enforcement, an attorney, or another official before sharing information or sending money.

How to Report a Scam

If you believe you have been targeted by a grandparent scam:

• Contact the credit union immediately by phone or visit a local financial center.
• Report the incident to local law enforcement.
• If you sent money or shared account information, ask what additional steps can be taken to help protect your account

Contact Us to Learn More