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Phishing and Smishing: How Can I Protect Myself?

Phishing is defined as a type of online deception where criminals exploit deceptive electronic communications (such as emails, text messages, and phone calls) to trick individuals into revealing sensitive information, which may include passwords, banking information, or social security numbers.

You may have recently received text messages and phone calls from individuals impersonating Soarion Credit Union or another financial institution. Fraudsters are deceiving victims into sharing their personal information and account details, such as their 9-digit social security number and their 4-digit PIN. Fraudsters may also contact you to confirm a declined debit card transaction or Zelle Payment(s).

Red Flags

  • Phone calls, text messages or emails received outside of business hours requesting one of the following:
    • Full Social Security Number
    • PIN
    • Account Number
    • Online banking credentials
  • Fraudsters demanding you to act “immediately”
  • Unknown phone calls showing a distant area code

Helpful Hints

  • Disconnect any call that appears to be suspicious and call Soarion Credit Union immediately using the phone number printed on the back of the debit card or statement
  • Remember the risks of providing personal and account information to anyone over the phone, especially outside of our regular business hours (M-F 9:00am-5:00pm and Saturday 9:00am-1:00pm).
  • If you do share sensitive data with an unknown party, please contact us at your earliest opportunity.

With a sharp eye and a cool head, you can be better protected from fraud this holiday season!

Tips to Plan Your 2026 Finances

According to a recent WalletHub survey, nearly 3 in 4 people say their financial situation impacts their mental well-being, and 69% of Americans feel insecure about their finances. It is no wonder so many of us are tired of traditional “new year, new budget” advice. Financial wellness does not have to mean strict spreadsheets. It is about taking small, actionable steps to feel more in control.  

Do This: Review your spending patterns 

Not That: Start with a strict budget  

Take a week to observe how you actually spend. Look at your bank statements and credit card bills to spot patterns. Are subscriptions you no longer use still draining your account? Are grocery runs adding up to more than you realize? 

When you understand where your money is really going, you can make small, realistic adjustments – like shopping for generic brands or switching streaming services seasonally. Real progress beats rigid plans every time. 

Do This: Automate what you can 

Not That: Rely on willpower to save 

If you have ever meant to transfer money into savings but forgot (again), automation can save you from yourself. Schedule automatic transfers to savings on payday, set up direct deposit to savings, or set up autopay for bills to avoid late fees. 

This trick works because it removes temptation and decision fatigue – two major barriers to saving consistently. Even a small automatic transfer adds up over time. Think of it as paying your future self-first. 

Do This: Build an emergency cushion 

Not That: Wait until you can save “enough” 

A full emergency fund (three to six months of expenses) sounds great on paper and can feel impossible when money is tight. Start smaller. Even $20 a week builds momentum. Keep it in an easy-access account, separate from other money, so it does not get mixed with daily spending. 

This cushion helps protect you from unexpected costs – a car repair, a surprise bill, or even a missed paycheck – and gives you confidence that you can handle what comes your way. 

Do This: Plan for joy – not just bills 

Not That: Treat fun as “extra” or “unnecessary” 

Your budget should not just be about survival. Planning ahead for things that bring you joy, like a family outing, a weekend getaway, or even a nice meal out, keeps your financial plan sustainable. When you budget for joy and happiness, you are less likely to fall into guilt spending or burnout later. 

Do This: Check your credit and debt picture 

Not That: Avoid it because it feels stressful 

It is tempting to look away from debt; however, facing it head-on is the first step to taking control. Pull your free credit report at AnnualCreditReport.com and review all your balances, interest rates, and due dates. 

Focus on paying off the smallest balance first (the “snowball” method) to build momentum or tackle the highest-interest debt first (the “avalanche” method) to save money over time.   

Do This: Seek trusted support  

Not That: Navigate your finances alone 

You do not have to have every answer to feel financially confident. Your financial institution offers budgeting tools, workshops, or savings programs to help you get started.  

If you are dealing with debt, GreenPath offers free financial counseling and a proven Debt Management Program designed to lower interest rates, reduce payments, and reduce your stress in the coming year.

2026 Candidates for Board of Directors and Nominations by Petition

Soarion Federal Credit Union will have three, 3-year term vacancies on the Board of Directors in 2026. The Nominating Committee has nominated the following qualified candidates to fill these positions:

Sam V. Farace Jr

Incumbent Chair

Col. Farace’s education includes a Bachelor of Science degree with concentration in Accounting, Finance and Economics and a master’s degree in human resource management. He retired from the United States Air Force after 28 years of service. Over his tenure as a Soarion Board Member, he has championed membership benefits and services, resulting in Soarion Credit Union’s selection as “Best in the Air Force” five times. He participates in Volunteer Leadership and Achievement Programs, earning the powerful designation of NAFCU Certified Volunteer Expert (NCVE). For his exemplary Volunteer service to this credit union and its membership, he was selected and inducted into the Defense Credit Union Council’s (DCUC) Hall of Honor in 2023. As a Director with over 30 years of service to the Credit Union, he is currently serving on the Executive Committee as Chairman and previously as Vice Chair and Treasurer. Additionally, he serves on the Employees’ Pension, Compensation, Strategic and Succession Planning and Building Committees. He is a member of several civic, fraternal and professional associations past and present: USO Director, Air Force Association, and Military Officers Association lifetime member.

Michael M. Buecher

Board Member

Mr. Buecher is seeking re-election as an incumbent Director on Soarion Credit Union’s Board of Directors for a 3-year term. His background includes auditing, accounting, business and construction management, and commercial real estate. Mr. Buecher has been a member of the Credit Union since 1974 and has served on the Board of Directors since 1998. He currently serves as Board Liaison to the Supervisory/Audit Committee and also serves on the Building and Merger Committees. He hopes to continue to contribute individually and collectively to ensure excellent member service levels are maintained, members are taking advantage of beneficial products and services, and the continued credit union’s growth as a community financial institution. A United States Air Force veteran with 20+ years of service, Mr. Buecher has also served as Assistant State Auditor, State of Texas, City of San Antonio Finance and Aviation Departments, and Social Services Director, St. Brigid Catholic Church. In addition, he currently sits on various non-profit Community Boards: Madonna Neighborhood Center, St. Brigid St. Vincent De Paul Society Conference; and Board Director, National Association of Credit Union Supervisory Audit Committees (NACUSAC). This background shapes his interest in continued public service and having a positive impact in the community, as well as his management, customer service and communication skills. He graduated from Our Lady of the Lake University with a Bachelor of Arts degree in Public Administration and a Master of Science in Urban Administration from Trinity University.

John A. Szulta III

Board Member

Lt. Col. John Sultza began his career upon graduating from the US Air Force Academy in 1979 with a Bachelor of Science in Electrical Engineering. After serving 28 years, he retired at Lackland AFB in May 2007. His Air Force assignments included B-52 Aircraft Commander, Treaty on Open Skies Mission Commander, and Chief of Divisions for Operations Security, Information Warfare, and Resource and Personnel Readiness. These duties took him throughout the United States and gave him the opportunity to benefit from the services of several credit unions, where he learned the advantages a credit union has over commercial banking. In 2009, he was asked to join the then AFFCU Supervisory Committee where he reviewed all financial audits ensuring the credit union and its management conducted business in upstanding manner. In 2013, he was invited to fill a vacancy in the Board of Directors and was elected to his first 3-year term in 2014. He currently chairs the Advisory Committee responsible for evaluating volunteers interested in donating their expertise knowledge to assist the Board research solutions for new and unforeseen challenges. He also sits on the Planning Committee to develop strategic goals ensuring the credit union’s policies and future expansion (new financial centers/mergers) meet the members’ needs (especially those on active duty), and on the Youth Committee to evaluate the annual college scholarship applications. He is a member of several civic, fraternal and professional associations to include: Civil Air Patrol, Knights of Columbus and Military Officers Association of America.

In accordance with Article V of the Bylaws, when only one candidate is nominated per position, elections will not be conducted by ballot or floor nominations. The nominees will be elected by general consent at the Annual Meeting on March 23, 2026.

Nominations by Petition

Members may also nominate candidates by petition. Petitioners must meet the following eligibility criteria:

  • Be a member in good standing of Soarion Credit Union.
  • Possess areas of knowledge, experience, or interest pertinent to the credit union’s future.
  • Have good credit standing and no felony criminal convictions.
  • Be at least eighteen (18) years of age.
  • Be willing to accept the responsibilities of a Director.
  • Have a physical capacity to carry out the duties of the office.
  • Be able to act independently and objectively regardless of external relationships with other volunteers and employees.
  • Understand that regular attendance at the Committee meetings is imperative.

Petition Submission Requirements

  • A petition signed by at least 1% of eligible primary members (approximately 565 signatures as of November 25, 2025). Signatures must include names, addresses, and phone numbers.
  • A completed Director Application and signed Agreement to Serve form.
  • Signed consent for a Consumer Credit Report and Background Screening Disclosure.
  • A brief bio (250 words max) outlining qualifications.

A Petitioner’s package may be requested by calling 210-678-5221.

The completed Petitioner’s package must be submitted to the Supervisory Committee by February 11, 2026 at:

Soarion Federal Credit Union

Supervisory Committee

P.O. Box 760699

San Antonio, TX 78245

Important Notes

  • Petitioners may not campaign or collect signatures on credit union premises.
  • Petitions will be audited within 10 days of the submission deadline, and petitioners will be notified of acceptance or rejection.
  • Incomplete or insufficient petitions will not be eligible for resubmission after the deadline.

Respectfully submitted,

Melvin J. Moczygemba

Nominating Committee Chair

Fraud Alert: Ghost Tapping

Ghost tapping is a scam where fraudsters “tap” or attempt to complete a contactless transaction using a stolen, cloned, or compromised cards. These transactions are often conducted through a mobile wallet, wearable devices, or using skimming technology. Fraudsters use a small portable card reader to steal payment information. They do this by bumping into their victim to get close enough to their wallet or purse.

Luckily, you can protect yourself by recognizing common red flags and utilizing some helpful tools.

Red Flags

  • Unexpected bank alerts
  • Suspicious charges after being in a crowded place
  • Vendors requesting you to “just tap” without showing the transaction total
  • Being rushed during the payment process
  • Instances where tap to pay is the ONLY option
  • No cash, chip insertion, or swiping.

Helpful Tools

  • Require a PIN/Password or biometric data to obtain access to your device and consider anti-malware software
  • Monitor your account for small or unrecognized charges
  • Verify transaction details before tapping
  • Set up security alerts for card activity
  • Avoid tapping your card in crowded places
  • Be cautious at gas stations and use the chip reader or pay inside rather than at the pump
  • Require a PIN or Biometric scan to authorize payments
  • Be cautious of scammers posing as vendors or charity workers to get you to tap to pay, especially in crowded events
  • Report fraudulent activity to the Soarion Credit Union immediately

America Recycles Day 2025

Join us for Soarion Shred Day and America Recycles Day!

 

Date:

Saturday, November 15, 2025

Time:

10:00 AM to 2:00 PM

Location:

Braun Pointe Financial Center, 9910 W Loop 1604 Ste 129, San Antonio, TX 78254

 

What to bring: Up to four copy paper-sized boxes of paper documents or paper products like magazines or newspapers.

Why shred with us? Safe and secure shredding for data privacy and environmentally responsible paper recycling.

Please DO NOT bring: large metal or plastic objects, cardboard, three ring binders, brightly colored paper materials, binder clips (small staples and paper clips are okay), plastic sheet protectors, plastic or cardboard dividers, or batteries.

This community event is open to the public, so invite friends and neighbors. Ensure your paper materials are free of any non-paper items.

Declutter and protect at Soarion Shred Day!

Have a Sweet Treat, On Us!

This Thursday, October 16th, is International Credit Union Day and we want to thank our members for joining the credit union movement.

Visit any of our Financial Centers this Thursday during regular business hours (9:00am-5:00pm) and enjoy a complimentary sweet treat. Our crew is excited to welcome you!

Our members mean the world to us and the credit union movement wouldn’t be possible without you. This is just a small gesture to express our appreciation.

Thank you for your membership.

Sincerely,

Soarion Credit Union

Changes to Federal Payments

Starting in September this year, the U.S. government will no longer issue paper checks for federal payments — including Social Security, VA benefits, tax refunds and payroll for government contractors.

If you have not already, get ahead of the changes and set up Direct Deposit of your benefits into your Soarion Credit Union account.

Start enjoying all the perks of direct deposit, including:

  • Get paid a day early¹
  • No more lost or stolen checks
  • Skip the lines and save time
  • Deposit is automatic, no delay to getting paid!

Get started here.

Set up is easy. You only need Soarion’s routing number (314085504) your social security number, and your checking account number to provide to your employer or federal benefit provider.

Questions? Drop us a line anytime by any of the methods below. We are happy to assist.

Call(210) 673-5610

Message: Send a Secure Message in Digital Banking

Visit: Drop by one of our Financial Centers

1Set up direct deposit of your paycheck or benefits and you could get access to your funds a day early if they are received by the credit union.

Spoof Calls, Scam Texts, and Fake Emails: Know the Signs

You have probably seen it in the news lately: an unsuspecting person gets a call, text, or email from a number/address that looks like their financial institution. They are told a large purchase has been made from their account and that in order to address the fraud, they need to give personal information, move money between accounts or even out of their account, and so on. This is a disturbing trend and can leave people with significant financial losses and little recourse to reclaim their funds.

The good news? Knowing the signs, stopping to take a breath and think, and confirming with whom you are speaking, can all help you avoid falling for these scams. Check out the tips below to be better prepared and protect yourself.

Knowing the Signs

  • Requests for Personal Information: Soarion CU will NEVER call, text, or email you to specifically ask for personal information such as one-time passcodes, passwords, usernames, Tax ID, Social Security Number, etc. We value your privacy.
  • Unfamiliar number: It helps to take a moment to check the actual number and/or email address the message is coming from, not just the display name. If the number looks unfamiliar, or the email has a different domain than “@soarion.org,” it’s best to be cautious and not engage with the message.
  • Sense of urgency: Most scams rely on your sense of urgency in the face of potential fraud and losses. Remember: It’s okay to take a moment to verify information. 

What You Can Do

  • Verify: If someone is claiming there is fraud on your account, take a moment to check your account transactions to verify the information.
  • Contact: If there is suspicious activity, hang up and call us back at one of our confirmed numbers. You can find them here.
  • Take a breath: If you are ever on a call that we have initiated, and you wish to verify that you are speaking to Soarion CU, feel free to end the call and call us back at one of our confirmed numbers. Our employees respect your privacy and comfort, and will never protest to you taking extra verification steps. You may ask for the original Member Engagement Advisor you spoke with if you like. 

What you Can Expect from Soarion CU

  • Our team will NEVER ask you to move funds between accounts or out of your account.
  • We will ask questions to determine if transactions are legitimate. This will NEVER require you to divulge sensitive private information.
  • If there is confirmed fraud on the account, we will put a hold on it to protect your funds, and begin the account recovery process.
  • The recovery process may include cancelling and reissuing cards, or, in some cases, closing out the account and establishing a new one.

Being aware of the facts above can help you avoid financial losses and exposure of your sensitive and private information. With diligence and a clear head, you can rest assured in being protected from fraud. If you ever have any questions, please do not hesitate to reach out to us  at (210) 673-5610 or visit one of our financial centers

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